Ernst & Young (EY) is a global consortium of companies providing advisory, tax and auditing services in all industries and countries. EY’s People Advisory Services (PAS) team specializes in advising clients on all HR-related systems and processes, including taxes and global mobility compensation. As a partner of EY PAS, Amarpal Singh Chadha’s challenge was to …
Which Sales Candidate is the Ideal Initial Hiring for a Startup? What are the best marketing channels to invest in? How aggressively should a leadership team align sales with customer success? Early-stage founders, sales managers, and marketing executives often face one and sometimes all of the above scenarios as their companies grow. This case features …
At the end of 2017, Peri Malhotra, Director of Employee Development at Quatrro Global Services (QGS), was concerned about the future of the One Woman campaign that had been launched at the company two years earlier. She led the initiative with her line manager, Alok Narain, Executive Vice President of Human Resources and Development. Despite …
Case B describes the digital transformation process that GroupM India undertook from 2013 to 2016. To respond to the product, profile, partnership and people challenges identified in Case A, the company identified the customer orientation and flexibility as two “tasks” that must be prioritized. GroupM focused on creating end-to-end media solutions, targeting new business customers …
The case is based on Hong Kong Broadband Network (HKBN), the territory’s second-largest broadband service provider in 2012. The young and dynamic company is growing faster than its competitors and attributes this success to its innovative approach to managing the business. talent, which involves recruiting, developing, retaining and rewarding its 3,080 talent base. HKBN’s talent …
The case provides details on the strategy, organizational design, culture and practices of the people of Canada Mortgage Housing Corporation and how they fit together to support the goals of CMHC.
The Naukri case addresses the talent retention challenge faced by most Indian companies. The case examines various retention scenarios the founder encounters and the best way to handle them. The case addresses business and leadership challenges in fast-growing companies in India. Learning Outcomes: Understanding Employee Retention, Leadership, and Business Challenges in India.
Novartis, the world’s leading healthcare company, was formed in 1996 from the merger of two very different mid-size Swiss pharmaceutical companies. The case tracks the evolution of the company over the past 17 years as it has grown into a truly global company with 127,000 employees of 153 nationalities in 140 countries, with 2012 sales …
A finance manager at a large pharmaceutical company is on loan to a new new subsidiary, leading to an ambiguous reporting structure. When an executive three levels above him wants information his temporary supervisor has deemed confidential, his career appears to hang on what he does next. Developed for use in an MBA organizational behavior …
Radically innovative thinker Sy Friedland was a decade or more ahead of the trends when he assumed command of the venerable Jewish Children & Family Service in Boston in the late 1990s. As a professional clinical social worker, Friedland was also a visionary who knew that the future of building sustainable social services and non-profit …