Sonoco Products Company (A): Building a World-Class HR Organization (Abridged)

It describes the steps that the Vice President of Human Resources takes to redesign an uncooperative and sometimes competitive human resources function and introduce the company to the idea of ​​human resources as a strategic business partner. Examine changes made to the company’s compensation, performance management, and succession planning processes.

Note on Compensation and Incentive Systems

Provides a brief analysis of the issues involved in designing an effective compensation system with a particular focus on incentives. Provides an analytical framework for thinking about compensation. Topics covered include the composition of the salary package, fringe benefits, and training. Incentive analysis discusses the trade-off between incentive and risk, the problem of performance measurement, …

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Mercy Corps: Positioning the Organization to Reach New Heights

Mercury Corps, the world’s fifth-largest international aid and development organization, is at a tipping point. The opportunities for nonprofits to grow and serve more beneficiaries are unprecedented. Looking at the unique relationship between headquarters and more than 40 country offices, it examines whether Mercury Corps is well positioned to effectively and efficiently manage these new …

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Edgcomb Metals: The Troy Plant (A)

The Edgcomb Metals Plant Manager in Troy, Virginia, faces complaints that the current driver pay system guarantees an eight-hour, one-and-a-half hour shift for overtime reward drivers who “take their time. “on daily assigned delivery routes. To investigate these claims, the plant manager collects data on the total hours, the number of kilometers and the number …

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Willow Creek Community Church: What Really Makes a Difference?

Willow Creek Community Church, located outside of Chicago, IL, was one of the best attended and most influential churches in the United States. It was devoted to attracting seekers, people who were otherwise “unchurched,” and helping them along a journey towards conversion and spiritual maturity. Greg Hawkins, executive pastor, wondered, of all the things that …

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Verona Group

Are a saleswoman’s struggles her own fault or the result of problematic job design? Anna George works as a salesperson for the Verona Group, a company that designs and sells high-quality women’s clothing. She had worked in sales for another fashion brand for almost 20 years and was highly regarded in the industry. The Verona …

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Growing a Team at LandCare: Excellence in the Field

In October 2018, Mike Bogan, CEO of LandCare, a statewide commercial landscaping company, was concerned about the significant headwinds facing not only LandCare but the entire landscaping industry at the time. When LandCare struggled to hire and retain employees who could prove their legal work status in the United States, LandCare faced fierce competition from …

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