It describes three middle managers who act as agents of change. Emphasize your personal roles and your “state of mind” at two points in the course of introducing a major cultural change. Although his comments are only six months apart, they have entered a more pessimistic and sobering phase in the process of change. It …
As a freshman at Harvard University in 1992, Eric Dawson began working on a social project called Peace Games, a one-day festival that teaches school-age children about peace and cooperation. However, Dawson had bigger ideas for the show. Working first at Harvard and then through the independent nonprofit he founded, Dawson Peace Games transformed from …
It focuses in detail on the implementation of a corporate restructuring program at ABB’s German subsidiary. Particular attention is paid to Germany’s unique form of industrial governance. Two main problem areas, power plants and power transformers, are described in detail. ABB’s new financial policies, organization, behavior and objectives are introduced. How should the director of …
Three Peabody Simpson executives had just returned from a company-wide recruiting event at Columbia University and had argued together since they were all alumni. They regretted having to provide their department heads with revised forecasts before the weekend. Alec Hastings, director of Global Institutional Securities, wanted an update on spending for the year to date. …
When faced with a corporate crisis, managers must operate under conditions that are fundamentally different from those found in normal management processes. You may need to work with specialized teams and understand their priorities and decision-making processes without giving up your own responsibilities. The following case simulation confronts participants with a growing crisis situation in …
This note describes the range of skills that can be used for good listening. The skills are designed as a continuum to help students learn when and where to use the various skills. The note is intended to be used in an elective course on interpersonal listening skills or in any class where an introduction …
B case by case UV7765 This case represents a mix of frequently reported experiences that people have when dealing with others from different social classes and positions of power. Case A takes the perspective of Dan Marlow, who grew up with access to financial and cultural resources and built his own construction company. You just …
After CEO Natarajan proposed a fourth business unit to expand the market for zensar’s innovative technology, led by Dilip Ittyera, CEO Natarajan introduced a new organizational structure focused on vertical industries.
OnStar, a vehicle safety and information services provider called Telematics, was founded in 1995 as a joint venture between General Motors (GM), EDS and founded Hughes Electronics Corp.. Safety and security services, including roadside assistance, emergency assistance after an accident, remote diagnosis and stolen vehicle tracking, have been the cornerstone of OnStar’s offering. Additionally, OnStar …
The president and CEO of China Merchants Bank (CMB) had led CMB through a decade of rapid development and made two transformations to save capital, develop culture, and meet the financial needs of China’s startups and consumers. Regardless of the successes, however, CMB’s capital constraint was swift and the stock market punished CMB’s shareholders. Slower …