John Mwa is the newly appointed director of the Nomburo Revenue Agency (NRA), tasked with improving revenue collection in the African nation of Nomburo by the new President Orelio. In this case, it will be discussed how he will meet the performance objectives set by the president, although with limitations. Unfortunately, some of the methods …
The case “Wild grasses grow to dominate structural change in Lusatia” describes how entrepreneur Christina Grätzz taps into a niche in her home region of Lusatia in eastern Germany to grow landscapes in post-mining areas. After building a thriving B2B business in wild herbs, she is exploring the possibility of entering the B2C market with …
In May 2017, the owner and cofounder of the Sun Café & Bar (Sun Café) contemplated the future strategic direction of the restaurant, which offered both Nepalese and continental cuisine. Though Sun Café had shown growth since its opening in 2013, it had not achieved the revenue or brand reputation that the cofounders had hoped …
Kumar Builders KUL was nearing completion of the four luxury condo towers that marked the first phase of his bold vision for the redevelopment of more than 70 acres of premium real estate in downtown Pune, India. The Nirvana Hills development also included working with the Slum Redevelopment Authority to relocate and construct tower-like apartments …
After 20 years of good economic performance, Economic Czar Zhu Rongji wonders if it is time to rethink China’s development strategy. The case examines China’s development strategy since 1978 and looks at the challenges the country faces as it enters the 21st century. Course objective: to develop familiarity with China, its distinctive development strategy and …
This 2019 case illustrates a design thinking intervention program conducted at the Elite Smile Specialized Medical Complex in Taif City, Saudi Arabia. The program was part of a doctoral project carried out at the Singapore Management University. The case features Elite’s Smile, a private dental clinic offering a full range of services including routine and …
This is the twelfth in a series of scripts that, when combined into a textbook, could be called “Practice Regression.” The notes are intended to supplement the theoretical content of most statistical texts with practical advice based on the author’s nearly three decades of experience combined with more than a century of experience from colleagues …
Water is a renewable natural resource. Powered by solar energy and gravity, the global water cycle circulates indefinitely through the atmosphere, across continents and oceans. However, at the local level, water is sometimes more non-renewable in nature because it can be depleted at least to some extent. Removing too much water from an aquifer, which, …
Why are some countries so much richer than others? This tech note suggests a framework in which to begin answering this question. The first part identifies inefficient institutions as the root cause of economic differences between societies. The second part analyzes how these institutions are changing. And the last part suggests how the lessons of …
The Great Moderation is a significant decrease in the volatility of the variability of most macroeconomic variables that the United States and other developed and developing countries have seen since at least the mid-1980s. This case describes the basic facts, presents conflicting explanations and examines the consequences of the Great Moderation on the likely amplitude …