Michael Ku joined Pfizer in 2011 after the company underwent three major mergers and acquisitions. His mission was to drive the digital transformation of the company’s clinical supply chain, but he knew he had to start with culture. Over the next eight years, Ku and his leadership team created the culture, talent, structure, and processes …
This is a sequel to ‘Ramesh and Gargi (A)’. Part A describes the deterioration of the relationship between three people in an organization. Ramesh, director of learning and development at Chrysalis Pharmaceuticals, feels fired from the company and replaced by a new, young and highly competent employee, Gargi. In Part A of the case, it …
On a turbulent weekend in April 2010, André Wyss was appointed a director of Novartis Pharmaceuticals Corporation (NPC), the US sales and marketing subsidiary of Novartis Pharma AG. He was sent to a critical point in the organization’s development to help expand the specialty drug business. The skills and abilities required to market and sell …
Kay Sunderland is the Account Director for Attain Learning Inc., an enterprise training solutions company. In January 2011, one of Attain’s key customers, Juan Nunez of Gramen Equipment Company, approached Sunderland with a request: Nunez would like Mike Morgan, Attain’s director of content development, to stop contacting him directly. Sunderland is surprised that Morgan, a …
In May 2020, Andreessen Horowitz struck a deal with Clubhouse, one of Silicon Valley’s most popular startups, to lead the Series A funding round. One of the factors Insiders deemed crucial in the race to sign Clubhouse’s chosen venture capital was Andreessen Horowitz’s ability to secure celebrity appearances on the app, most notably through comedian …
In December 2015, just a year after his tenure as director of the Paris Opera Ballet (POB), prominent dancer, choreographer and entrepreneur Benjamin Millepied was caught in a storm of controversy. Hired to bring energy and modernity to one of France’s oldest art institutions, Millepied devised an inspiring vision of renewal and a strategy focused …
This introduction provides a comprehensive exploration of the economics of temporary jobs and how it is reshaping global business. It shows that the Uber driver, the freelance programmer from India, and the freelance business consultant are different flavors of the modern gigworker. This document addresses the following questions: ‚Ä ¢ What are concerts and who …
In 2017, Bill Connors, president of Comcast’s Central Division, initiated a startup accelerator at Comcast’s new headquarters in Atlanta. Comcast was the largest cable and Internet service provider in the United States, building a profitable business by bundling television content and distributing it to more than 20 million households over cable networks. The business was …
In October 2019, the Acting Chief Executive Officer of Air Traffic and Navigation Services SOC Limited (ATNS) in South Africa was faced with a talent management dilemma. ATNS’s talent pool was unbalanced and there was insufficient promotion to senior management positions within the air traffic controller department. ATNS had recruited people from disadvantaged communities through …
In June 2015, FC Barcelona president Josep Bartomeu saw his team win the UEFA Champions League trophy, an impressive trophy for the 2014-2015 season. Five of the eleven initial products of the FC Barcelona youth team, La Masia, are unique for a club of this caliber. But none of the trophies and awards guarantees future …