Florián Coute: An EMBA at an Impasse (C)

Case Solution

Guido Stein Martinez

Florian’s last conversation with Rafael was a year ago. At that point, he considered changing companies or staying with IB and ultimately decided to stay. Florian recalled … “In July I went to the field service department, which is in charge of the business areas of parking, car rental, WiFi, telephony and advertising. My adaptation to the new position was difficult because it coincided with a period of riots in IB “.

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