Leader as Coach: Restoring Employee Motivation and Performance (A)

Kiera, a young and enthusiastic sales representative, was recently promoted to the head of a five-person sales team. In his first year on the job, he embarked on a major review of outdated company training materials and organized a regional conference for his area, but neither his boss nor his company seemed to appreciate the …

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Women@Work: Jane (A)

This 2019 case illustrates a design thinking intervention program conducted at the Elite Smile Specialized Medical Complex in Taif City, Saudi Arabia. The program was part of a doctoral project carried out at the Singapore Management University. The case features Elite’s Smile, a private dental clinic offering a full range of services including routine and …

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Managing Blackout at Aluminum Bahrain B.S.C. (Alba) (A)

The case begins in 2017 when Tim Murray, CEO of Aluminum Bahrain (Alba), the world’s largest single-site aluminum smelter outside of China and a major contributor to Bahrain’s economy, reflected on recreational opportunities as he faced the company with the most serious crisis. in his story. The case provides background information on Alba and records …

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Managing Diversity at Spencer Owens & Co.

Spencer Owens & Co, an undercover consulting firm, focuses on national and international economic development. As an extension of the company’s commitment to social justice, Spencer Owens management introduced an affirmative action recruitment and promotion program 20 years ago. In 10 years, the company had received the most diverse professional staff and support in the …

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Workplace Safety at Alcoa (A)

Investigate the challenge faced by managers of a large aluminum plant to improve workplace safety. The CEO of the company has made safety a top priority. The plant has come a long way in reducing the injury rate, but needs to accelerate the improvement now. This requires the Chief Security Officer to consider progress to …

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