This 2019 case illustrates a design thinking intervention program conducted at the Elite Smile Specialized Medical Complex in Taif City, Saudi Arabia. The program was part of a doctoral project carried out at the Singapore Management University. The case features Elite’s Smile, a private dental clinic offering a full range of services including routine and …
This 2019 case illustrates a design thinking intervention program conducted at the Elite Smile Specialized Medical Complex in Taif City, Saudi Arabia. The program was part of a doctoral project carried out at the Singapore Management University. The case features Elite’s Smile, a private dental clinic offering a full range of services including routine and …
This series of six brief two-part cases (“caselets”) was written to highlight the workplace dynamics faced by professional women. Women make up about half of the world’s workforce, but they have different problems in the workplace compared to men. We will explore some of these themes through these written cases from the personal perspective of …
Mindfulness appeared to be ubiquitous in the healthcare and business sectors in 2018. Live and virtual mindfulness training in the workplace spread and became an accepted part of employee wellness activities in many Business. This case describes how four organizations have incorporated meditation-based mindfulness programs into the workplace: LinkedIn, Aetna, Intuit, and the US Forest …
This 2019 case illustrates a design thinking intervention program conducted at the Elite Smile Specialized Medical Complex in Taif City, Saudi Arabia. The program was part of a doctoral project carried out at the Singapore Management University. The case features Elite’s Smile, a private dental clinic offering a full range of services including routine and …
Mental illness has been described as an epidemic that affects nearly a quarter of all Americans in their lifetime, often during their most productive working years. Managers who can design organizations that maximize mental health can minimize these risks and increase productivity. This notice serves as a guide to understanding mental health in the American …
In the seemingly endless revelations of corporate scandals uncovered since the fall of Enron, the media, politicians and the general public have labeled those leaders as “bad people” and even viewed them as evil. The rest of our executives have become suspicious as corporate executives are tied to used car dealers for last minute public …
In July 2018, several Yonghui Superstores employees protested outside the company’s headquarters in Chongqing, China, against the imposition of a pay cut. In 2012, the national supermarket chain had implemented a performance monitoring system that periodically identified poorly performing employees. A comprehensive profit-sharing plan was linked to the new performance system, and the results were …
Amid efforts to change South African Airways (SAA), the CEO faces an imminent strike at the ailing company. How should the company address the issues of distributive justice and procedural justice in South Africa after apartheid, and how should the CEO recover from a critical setback at the start of the strike? Chronicle of the …
This 2019 case illustrates a design thinking intervention program conducted at the Elite Smile Specialized Medical Complex in Taif City, Saudi Arabia. The program was part of a doctoral project carried out at the Singapore Management University. The case features Elite’s Smile, a private dental clinic offering a full range of services including routine and …