Reaching the Summit and Beyond: Hong Kong Broadband Network’s Innovative Approach to Talent Management

The case is based on Hong Kong Broadband Network (HKBN), the territory’s second-largest broadband service provider in 2012. The young and dynamic company is growing faster than its competitors and attributes this success to its innovative approach to managing the business. talent, which involves recruiting, developing, retaining and rewarding its 3,080 talent base. HKBN’s talent …

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Balancing Engagement and Innovation at Bharat Petroleum

Since 2000, Bharat Petroleum Corporation Limited, a Fortune 500 global oil company largely owned by the Indian government, has institutionalized an internal competition called IDEAS. Each year, several employees participated by submitting their innovative ideas to the contest. Many of these innovations have resulted in significant savings and / or improvements. By 2015, however, there …

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3M Optical Systems: Managing Corporate Entrepreneurship

A middle manager must decide whether to endorse an investment proposal for a third attempt at a new product from a troubled business unit. He describes the long and arduous process by which the device, after years of persistent problems and losses, developed the product of a computer privacy screen and its absolute confidence in …

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Managing the Future of Work

By 2019, executives in the public and private sectors were increasingly concerned about how advanced technology and an aging global population could affect labor markets, jobs, and workers’ lives. Some analysts predicted that the jobs of hundreds of millions of workers would be threatened by automation. The question of how relevant stakeholders (eg employees, companies, …

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Innovium 2018

Innovium has focused on breaking down an anchored space. After launching the product market, the company is faced with how to scale, build a strong culture, and raise more money.

Red Hat Canada: Bridging the Gender Gap

In August 2017, the Canadian leader of Red Hat Inc., an open source software company, reviewed the progress made by the Canadian subsidiary of the American multinational in closing the gender gap. The subsidiary had achieved its goal of increasing the proportion of women on the sales team from 5 percent in August 2014 to …

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WD-40 Company: The Squeak, Smell, and Dirt Business (A)

In the fall of 1999, Garry Ridge, the new CEO of WD40 Company, wanted to rejuvenate the company and encourage his employees to look beyond the relatively narrow focus of the company of the past 43 years. The WD40’s success in conquering the market had created its own limited growth opportunities. Case A describes the …

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Keroche (F): Future Growth Plans

This case describes Keroche co-founder Tabitha Karanja’s decision in 2012 to invest in additional production capabilities. In November 2012, Keroche began building a new, state-of-the-art brewery with German technology with a loan from Barclays Bank. The new plant, completed in March 2015, significantly increased Keroche’s beer production capacity. The company also made investments to increase …

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Sy Friedland and JF&CS

Radically innovative thinker Sy Friedland was a decade or more ahead of the trends when he assumed command of the venerable Jewish Children & Family Service in Boston in the late 1990s. As a professional clinical social worker, Friedland was also a visionary who knew that the future of building sustainable social services and non-profit …

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