It focuses in detail on the implementation of a corporate restructuring program at ABB’s German subsidiary. Particular attention is paid to Germany’s unique form of industrial governance. Two main problem areas, power plants and power transformers, are described in detail. ABB’s new financial policies, organization, behavior and objectives are introduced. How should the director of …
The Conboy case can be used to examine leadership and change the strategies and behaviors that are critical to establishing self-credibility, developing a vision for change, building stakeholder agreement, creating urgency, and building resistance that is overcome. It also provides a unique opportunity to discuss the options available to a leader whose change efforts may …
B case by case UV7765 This case represents a mix of frequently reported experiences that people have when dealing with others from different social classes and positions of power. Case A takes the perspective of Dan Marlow, who grew up with access to financial and cultural resources and built his own construction company. You just …
JetBlue Airways has grown rapidly since its inception in 2000, focusing on providing low-cost flights to previously underserved cities while providing a high-quality experience for passengers (“Bringing Humanity Return to Air Travel”). An ice storm at JFK airport on February 14, 2007 caused 1,195 flights to be canceled in six days and several planes were …
Thai Union has come a long way since its humble beginnings in 1977 as a Thai supplier of private label canned tuna to American importers. In four short decades, it had grown to become one of the world’s leading seafood companies, with sales of $ 3.8 billion in 2016. Thiraphong Chansiri, the CEO, had brilliantly …
Covers the story of Hermes, a large telecommunications and networking equipment company that has grown from a sole proprietorship to a diversified company from 1980 to 1995. It investigates the use of corporate affiliates for product development and rapid growth. Other topics include the challenges of running a two-handed organization and the problems a CEO …
Designed to introduce the systemic nature of product quality and the complexity of quality issues. A new director, quality assurance, and the discovery of a quality problem were used. The new manager has to decide if it is a real problem, what to do, and how an organization can be steered toward a better quality …
The Spanish Riding School (SRS) was an icon of Austrian national identity, the oldest riding school in the world and the most important representative of the classical art of dressage (a “ballet” with horses). In 2012, 447 years after its founding, the school faced a serious threat: how to survive the so-called “privatization” by the …
Taco Bell CEO John Martin boldly proclaims a growth target of 200,000 access points by the year 2000 (the company had about 3,600 in 1991). To achieve such growth, Martin pursues a philosophy of continual change. The consequences for Taco Bell are dramatic changes in organizational structure, culture, human resources, technology, and communication. By redefining …
This series of eight short, two-part cases was written to highlight some of the most challenging and potentially destabilizing moments in everyday work life in the Asian context. With globalization, many Asian organizations are becoming increasingly diverse. Managers and employees often have to deal with tensions that arise from diversity in the workplace. At some …