Founded in 1996 by Min Zhu and Subrah Iyar, WebEx Communications was an Internet-based provider of carrier-class communications services for web conferences and meetings. WebEx’s real-time multimedia interactive communication services enabled its customers to communicate through voice conferencing, video conferencing, and data communications. With data communication using just a standard web browser, multiple users can …
The “ConvenienceMD” case highlights the role of emotions and ambiguity in business interactions. ComfortMD, led by co-CEOs Gareth Dickens and Max Puyanic, operated emergency centers (UCCs) in the northeastern United States. UCCs are medical facilities that treat a wide variety of injuries and illnesses at a fraction of the cost of hospitals. The case that …
We spend an important part of our working life in meetings. However, most managers will recognize that meetings are often inefficient, tedious, and do not achieve their intended objectives. Fortunately, these issues can often be avoided by carefully considering a few key considerations when planning and conducting a meeting. This note summarizes these problems.
A middle manager is about to meet with his boss to discuss his request that he lead a task force to see how overhead costs can be reduced by 20%. She has to decide what to bring up at this meeting and how the working group will be set up and run. The focus is …
Describes a series of simple techniques for planning and conducting management meetings.
In your first year as Chief Executive Officer (CEO), you will encounter a variety of management challenges and opportunities, all of which can be more skillfully mastered using the knowledge and perspectives of a handful of seasoned traders and investors. Because of this, his board of directors can have a significant impact on the performance …