In the days after the loss of the Space Shuttle Challenger and its crew in January 1986, NASA officials were reluctant to communicate with the media or the public. A siege mentality prevailed, and the press and the public reacted with intense criticism and inquiries. The case describes NASA’s harmonious relationship with the pre-Challenger media …
Describes negotiations between Denver city officials, airlines, consultancies, and BAE to build a back-up baggage system that will allow for the opening of Denver International Airport (DIA). When DIA finally opened 16 months in late February 1995, it had three separate baggage handling systems instead of a single, state-of-the-art integrated baggage handling system.
It describes how managers communicate the need for change, especially how they use vision, crisis, and transition as rhetorical strategies to mobilize change. It also analyzes the strategies used by those trying to oppose change and create a rhetorical competition that will determine whether the change will be accepted or not.
Carmen Segarra, a recently hired auditor in the New York Fed’s oversight office for Goldman Sachs, strongly disagrees with her manager Mike Silva on whether Goldman Sachs has a viable general conflict of interest policy. Silva says “yes” and Segarra says “no.” This number is the latest to see Segarra see what she sees as …
This case depicts how executives who’re maintaining strength in an corporation can create chaos because of interpersonal battle. Rao and Naik, senior executives at TKC Consulting in India, scapegoated an harmless subordinate in the course of the path in their rivalry. Their movements, now no longer befitting the positions they held, created confusion and false …
Brookfield Properties is a publicly traded North American commercial real estate company focused on owning, managing and developing premier office properties in the center of select North American markets in the city center. Most of Brookfield’s assets are located in the United States, with headquarters in New York and an office in Toronto. Four of …
The case is a series of four short fictional vignettes. Each vignette highlights the macro theme of the case, “motivating others in a management context” and discusses considerations for getting subordinates to achieve certain company goals. Vignette portrays Jeremy Sawyer, the CEO of a software company, as he evaluates the company’s sales performance. and more …
McDonald’s announces its decision to switch from Styrofoam shells to new paper packaging for its sandwiches.
After six years at Staples, Inc., Jeanne Lewis is promoted to Senior Vice President of Marketing. She is said to work alongside her predecessor, a legacy in the organization, “learning the ropes” for fifteen months before he moves on. This case will be resolved nine months after she begins her job in the marketing department. …
The CEO, CFO and CTO of a major Hong Kong real estate and construction company disagree. The company is under pressure and has to free up cash to pay off maturing loans that banks draw on in response to the Asian financial crisis. The two senior officials, both from mainland China, agree to defer payments …