Opening the Valve: From Software to Hardware (B)

Valve, one of the world’s leading video game software companies, has also become an iconic example of an organization without hierarchies. An organization of 400 people, Valve’s unique organizational form (detailed in the case and in the accompanying employee manual) includes 100% self-assigned time, no managers (and therefore no management oversight), such a fluid structure …

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Shelly London and Ethics Education, “Strengthening Our Moral Compass”

After a successful career as Senior Vice President, Vice President and Chief Communications Officer at two large corporations, Shelly London has set herself the goal of empowering young people to make ethical decisions that they consider essential to success in the corporate world. She developed a portfolio of initiatives that offer young people the opportunity …

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Teach For America

On the eve of Teach For America’s tenth reunion, Wendy Kopp, the 32yearold founder and leader of the national teacher corps, is considering how to increase the impact of the organization. To date, the organization has placed 5,000 teachers in underresourced public schools. Kopp wonders how to expand the corpsboth in size and scopewithout compromising …

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Blurring the Lines Between Business and Government: Salesforce and CEO Activism

This case concerns CRM technology company Salesforce and its CEO Marc Benioff. In 2015, then-Governor Mike Pence enacted the new Indiana State Religious Freedom Restoration Act (RFRA). The RFRA has been criticized for legalizing blatant discrimination against the lesbian, gay, bisexual, transgender, or eligible (LGBTQ) community. With Salesforce recently expanding to Indianapolis, hoping for future …

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BW/IP International, Inc.

Less than a year after completing a leveraged buyout of his own company, an attractive acquisition candidate was presented to the managers of BW / IP International. However, to buy the target company, BW / IP would have to borrow more money and face more administrative problems at a time when managers are already very …

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Managing a Public Image: Kevin Knight

Kevin Knight talks about an awkward situation he faced as an African American student at Harvard Business School. Worried about maintaining an image of a calm and rational person, he is horrified to find himself involved in a heated exchange in the classroom in defense of an African-American protagonist. Knight wonders if his fears of …

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Millennium Media, Inc. and John Voorenberg

Millennium Media CEO reviews the company’s diversity report and discusses the challenges of maintaining a diverse workforce in light of the news that three people, two of whom are black, are leaving to compete.