Managing Organizational Human Capital: Research Resources
This technical note provides a list of resources for researching various aspects of human capital management in organizations.
Hiring and recruitment
Facebook (A)
Facebook was one of many social networking websites (such as MySpace.com) launched in 2004. Facebook was an open access website that allowed users to connect and interact with others. Facebook was extremely popular with millions of active users. Of course, it can be embarrassing to post questionable content on your own Facebook page. In this …
Black Caucus Groups at Xerox Corp. (A)
In 1970, Xerox had a very advanced affirmative action program, but once hired, black employees faced serious problems, both due to outright discrimination and their exclusion from the informal support, information, and mentoring networks shared by other vendors. . Black workers responded by establishing seven independent advocacy groups in the United States. These black factions …
Recruiting Faster: (A) Process Innovation at SDL
This two-part case revolves around a mandate from Ganesh Purandare, head of financial services at SDL, a growing software development company, to Mohua Sen, the division’s head of hiring, asking them to reduce hiring times. At SDL, all lateral hires are made against a billable opportunity. Therefore, timely or early fulfillment is not only crucial …
NAUKRI: THREE RETENTION DILEMMAS
The Naukri case addresses the talent retention challenge faced by most Indian companies. The case examines various retention scenarios the founder encounters and the best way to handle them. The case addresses business and leadership challenges in fast-growing companies in India. Learning Outcomes: Understanding Employee Retention, Leadership, and Business Challenges in India.
Managing the Future of Work
By 2019, executives in the public and private sectors were increasingly concerned about how advanced technology and an aging global population could affect labor markets, jobs, and workers’ lives. Some analysts predicted that the jobs of hundreds of millions of workers would be threatened by automation. The question of how relevant stakeholders (eg employees, companies, …
Adam Baxter Co./Local 190: 1985 Negotiation, Local 190 Confidential Information
It includes a series of three negotiation exercises that describe the relationships between management and ABC employees over a seven-year period. ABC, originally a family business, prided itself on its cooperative relationship with its Local 190 union. With inflation exploding in the 1970s, the administration considered drastic changes. Management and workers would go through a …
Personal Charters
It is very difficult to be an effective leader if you don’t know who you are and what you want. People in leadership positions are expected to clarify things for other purposes, visions, values, strategies, and goals. This technical note describes various fundamentals of an effective workgroup and organizational charter, including the important elements of …
Leading Global Teams: Managing SPLIT to Bridge Social Distance
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Started as Crew (A): Jan Fields and McDonald’s
McDonald’s Corporation, the giant of the fast food industry, has received criticism and even ridicule over the years. The company’s image suffered when the public perceived its work as a dead end, unqualified and uninspiring. The term “McJob” was coined by an author in 1991 and was slang for a low-paying job that required few …