PeopleFirst Inc: A Star Employee but a Terrible Manager

PeopleFirst Inc. (PeopleFirst) turned into a control consulting corporation based and run with the aid of using Renee Janssen. Janssen had currently promoted a celebrity employee, Marcela Lopez, to the placement of supervisor. However, Lopez’s first foray into control turned into becoming a disaster. Lopez turned into unexpectedly competitive and defiant closer to Janssen. Worse, …

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Navigating Organizational Politics: The Case of Kristen Peters (A and B)

Columbia Business School freshman Kristen Peters hoped her summer internship at Taylor Reed (TR) would lead to a job offer in private wealth management. However, in the middle of her internship, Peters received poor feedback as TR executives mentioned her low energy and her disregard for company rules by looking at her phone during class. …

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Commercial International Bank: Leading Transformation in Turbulent Times

In 2011, Cairo became the cradle of the Egyptian revolution. Transport workers, ambulance drivers and bank employees called for an end to the regime of President Hosni Mubarak. Against a backdrop of volatility, Commercial International Bank (CIB), Egypt’s leading private bank, has embarked on a fundamental transformation. Hisham EzzEl Arab, Chairman of CIB, put customers, …

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Navigating Organizational Politics: The Case of Kristen Peters (A)

Columbia Business School freshman Kristen Peters hoped her summer internship at Taylor Reed (TR) would lead to a job offer in private wealth management. However, in the middle of her internship, Peters received poor feedback as TR executives mentioned her low energy and her disregard for company rules when looking at her phone during class. …

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Mindfulness in the Workplace

Mindfulness appeared to be ubiquitous in the healthcare and business sectors in 2018. Live and virtual mindfulness training in the workplace spread and became an accepted part of employee wellness activities in many Business. This case describes how four organizations have incorporated meditation-based mindfulness programs into the workplace: LinkedIn, Aetna, Intuit, and the US Forest …

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Tupperware Nordic (B): Challenges to Direct Selling in the Web 2.0 Era

The director of Tupperware Nordic faces high turnover and low motivation from sales consultants. He tries to understand how to use social media in innovative ways to meet these challenges and modernize the image of Tupperware. Rather than making significant investments in IT infrastructure, he leverages existing social media tools and focuses on generating emotional …

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Pep Talks: Tapping Into Collective Emotions

Pep Guardiola is often hailed as one of the most successful soccer coaches in the world. He often appeals to the individual emotions of the players to motivate them and create a sense of belonging to the team. This case deals with his first season as his coach at FC Barcelona (200809), with a particular …

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Navigating Organizational Politics: The Case of Kristen Peters (B)

Columbia Business School freshman Kristen Peters hoped her summer internship at Taylor Reed (TR) would lead to a job offer in private wealth management. However, in the middle of her internship, Peters received poor feedback as TR executives mentioned her low energy and her disregard for company rules by looking at her phone during class. …

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Ed Rapp’s Affirmations

In this 2019 case, Ed Rapp, retired president and chief financial officer of the Caterpillar Group, shares the positive impact a kind of “self-talk” called affirmation has had on his life and career. Affirmations are simple, positive, and carefully worded statements that state certain goals in their complete state. A fundamental belief behind a claim …

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