L.L. Bean: A Search for Growth

In mid-2003, CEO Chris McCormick believed that L.L. Bean was in a good position to start growing again. For nearly 90 years, the company sold clothing and gear for outdoor enthusiasts through its catalogs and a single retail store in Freeport, Maine. In the three decades leading up to 1996, sales growth averaged nearly 20% …

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Shanghai Diligence Law Firm (B)

Shanghai Diligence Law Firm took its approach of growing through a merger rather than organically and eventually merged into a larger law firm in China. After the merger, a refined ABCD model is still used as the compensation system, although the challenge remains to improve both the willingness and skills of employees to improve team …

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Millennium Media, Inc. and John Voorenberg

Millennium Media CEO reviews the company’s diversity report and discusses the challenges of maintaining a diverse workforce in light of the news that three people, two of whom are black, are leaving to compete.

Deloitte & Touche (A): A Hole in the Pipeline

Deloitte & Touche lost talented women, and CEO Mike Cook wanted to stop that loss, especially as accounting and consulting became more competitive. The company has commissioned a situation analysis; now he had to consider the results and come up with a change of plan.

Richard Jenkins

Written from the point of view of Richard Jenkins, president of CelluComm. It presents his reflections on the series of events that led to the dismissal of one of the directors of CelluComm, Erik Peterson. A rewritten version of a previous case.

Erik Peterson (D)

It implicitly raises the question of what Peterson should do to get out of his troubles. Should I consider resigning, contacting the company president directly for termination, or clarifying the situation within the company? A freshly disguised version of an earlier case.

Confronting a Necessary Evil: The Firing of Alex Robins (B)

A manager shares his experience of firing the person he was replacing and reflects on the challenges of that experience. Purpose of teaching: role play and reflection on tasks that result in injury to other people to fulfill their own responsibilities.