John A. McCarthy, Jr.

Seven years after graduation, an MBA graduate assumes the position of COO in a company he has never heard of, in an industry he knows nothing about. You are climbing a vertical learning curve, mired in crisis, exposed to change and leadership. You also need to develop a complementary working relationship with the CEO.

Argo Interactive (B): Surviving in the Roller-Coasting Mobile Industry

This case B cannot be taught as a stand-alone case, but is a direct continuation of the FocusCase “Argo Interactive (A): Surviving in the RollerCoasting Mobile Industry” [EFC1E]. This second part illustrates the decisions the company made during and after its near-death crisis regarding financing, market focus, (new) product development, personnel issues, positioning, and the …

Read solution

Hilton: Combating Human Trafficking in the Hospitality Industry

This case focuses on Hilton’s response to the global problem of human trafficking in the hotel industry. Describes Hilton’s responses to date and discusses the company’s human rights policies and forward-thinking anti-trafficking initiatives. This includes such matters as reviewing Hilton’s internal code of conduct and related policies and procedures, training staff to detect and report …

Read solution

Augusta National Golf Club Controversy (A)

The secret membership of the prestigious Augusta National Golf Club is widely believed to exclude women. When feminist lawyer Martha Burk receives a mysterious list of “members”, she has to decide how best to use this information to break the glass ceiling. Burk of the National Council of Women’s Organizations (NCWO) takes on Hootie Johnson …

Read solution

Abengoa S.A.: The Unveiling or Unraveling of a Bold New Strategy?

Shortly after the launch of its new Assetlight strategy, which consists of dividing its operating structure into three distinct units, Abengoa S.A. before a crisis when its share price falls by half as investors have doubts about the parent company’s guarantee for a newly issued green bond.

Sesame Workshop (C): Mission Critical Responses to Global and National Crises

Starting in March 2020, Sesame Workshop tackled a global pandemic and racial justice crisis that resulted in unemployment, business closings, school closings, and remote work. The executive director and team responded with a new partnership, leveraging its assets and stepping up its mission, including working with CNN to produce free television news specials for children …

Read solution

Jan Eriksson at Novartis Indonesia (A)

Jan Eriksson is Country Manager of the Novartis AG joint venture in Indonesia. Novartis is the largest pharmaceutical company in the world at fall time. The case describes the steps Eriksson took to merge the Indonesian activities of Novartis parent company CibaGeigy and Sandoz, and to build a new organization during the 1997-1998 Asian financial …

Read solution

Talbots: A Classic

This case shows why the billion-dollar womenswear retailer decided to attract younger customers, what went wrong, and what steps were being taken to recover. By the end of 1999, the company had repositioned itself, faced several growth opportunities, and had to decide what the best course of action was.

Measuring Interim Period Performance

Covers intermediate accounting goals, theories, and practices. Specific financial analysis concerns related to this topic will be discussed. A rewritten version of a previous note.