What is the Final Grade?

This case uses the experience of a professor from a well-known business school who is involved in a grade dispute with several students as an opportunity to present basic concepts of business ethics. After a poor grade in a course, many students object to their grades. Unbeknownst to the teacher, student objections are processed and …

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New Planet Music (B)

This case contains two allegations, one for each person in a bipartisan negotiation. They are relatively short and can be read in class shortly before a mock negotiation. This learning activity is designed to provide negotiation skills to a wide audience, including business school students and graduates, adult learners in a variety of settings, and …

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Unilever’s Fair & Lovely In India: Fairness Matters

In July 2020, Hindustan Unilever Limited, the Indian subsidiary of global consumer goods company Unilever plc, changed the name of its skin lightening cream to Fair & Lovely in response to criticism that the positioning and advertising of the product reinforce a pre-existing preference for fair skin in India. India’s skin lightening cream market, the …

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Worldreader: Helping Readers Build a Better World

Founded in 2010, Worldreader was an international non-profit organization promoting reading among children around the world. For many years, Worldreader distributed e-readers to underserved communities and financed its operations primarily through philanthropic donations. In 2019 Worldreader launched the BookSmart mobile reading app, and soon after the idea of ​​a new self-sustaining financing structure emerged: the …

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Deutsche Telekom 2020: Leading The Digital Transformation

Tim Hüttges began his seventh year as CEO of Deutsche Telekom (DT) in 2020. The company served more than 184 million wireless customers and was present in more than 50 countries. Over the last 7 years, European telecommunications companies have had varying levels of success. Total revenue for telcos in France, Germany, Italy and Spain …

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Arbusta: Youth Integration into a Competitive Labor Market

Arbusta was a social enterprise in the ICT sector, known both for the quality of its services and for the employment of disadvantaged youth. It had more than 300 employees at its headquarters in Buenos Aires and offices in Rosario, Montevideo and Medellín. In 2020, after six years of building Arbusta, each of the three …

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Imperfect Foods: Ugly Produce and an Attempt to Reduce Food Waste

Imperfect Foods is a grocery delivery service that offers lower-cost items that may have cosmetic defects and are generally thrown away. Despite its laudable anti-waste goals, Imperfect Foods has received significant opposition from the sustainability community. Critics fear the for-profit organization is diluting its goal of reducing food waste by providing incentives to overproduce. The …

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New Planet Music (A)

This case contains two allegations, one for each person in a bipartisan negotiation. They are relatively short and can be read in class shortly before a mock negotiation. This learning activity is designed to provide negotiation skills to a wide audience, including business school students and graduates, adult learners in a variety of settings, and …

Read solution