Transformation of Pratt & Whitney North Haven (B)

Case Solution

H. Kent Bowen, Linda A. Hill, Andrew Burtis, Sylvie Ryckebusch, John Schiavone
Harvard Business School ()

As part of ongoing restructuring measures at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a one-piece flow and organizing the machines and employees in product cells. Vane Cell 6 is the first cell created in North Haven. Business unit manager Garrett Mikits faces a challenge as development for Vane Cell 6 nears completion. A new order that represents a huge increase in volume challenges Mikita and his staff to find a way to increase production.

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