Southfield Packaging

Case Solution

Michael Beer, Alisa Zalosh
HBS Brief Cases ()

Southfield Packaging provides packaging materials and services to medical device manufacturers. The case examines the relationship between a corporate vice president, Mark Sanders, and one of his direct reports, regional manager Frank Belby. Sanders’ preparation for Belby’s annual performance review provides a basis for discussing common challenges and difficulties associated with performance reviews. Specific issues include the need to clearly define evaluation criteria and whether Belby’s physical health should be a factor in evaluating his performance. Overall, is Southfield’s appraisal process a fair and effective way to assess employee potential?

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