Northwest Security Services

Case Solution

H. Irving Grousbeck, Christopher S. Flanagan
Stanford Graduate School of Business ()

Research the problems of a third-generation family business. Northwest Security Services (NSS) is a 55-year-old company with a rich history since it was founded by Ernest Wilson, a less social patriarch with a college education. Most of the process focuses on various NSS business challenges that are unique to family businesses, including bringing younger generation family members into a business, underperforming employees of certain family members, diversification of wealth, establishment of a corporate advisory board made up of non-family members. , ownership participation, payment of dividends, delegation of authority and power to the youngest members of the family, and the sometimes blurred line between the end of the business and the beginning of the family.

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