Narayana Hrudayalaya Heart Hospital: Cardiac Care for the Poor (B)

Case Solution

Tarun Khanna, Tanya Bijlani
Harvard Business School ()

Narayana Hrudayalaya (NH) has grown into a multi-specialty health city in Bangalore and has grown to twelve locations across India. The hospital plans to build 300-bed secondary care hospitals in smaller cities in India with the goal of operating 30,000 beds in seven years, making it comparable to the largest hospital chains in the world. NH operates the world’s largest telecardiology network, consulting with people in 800 locations around the world, including 53 African countries. Management also plans to open a 2,000-bed hospital in the Cayman Islands to offer tertiary treatment to underinsured Americans at 40% below US prices, helping Dr. Leading the Model of Care. Shetty’s compassionate to the developed world at affordable prices.

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