Making the Grade (A)

Case Solution

Robert L. Simons
Harvard Business School ()

It focuses on the dilemma of a young professor at a graduate school of business administration. He must decide what final grade he will give to a student who has worked very hard, but is limited by the school’s Forced Curve grading policy. Designed to examine the multiple purposes of performance measurement (motivation, evaluation, early warning) and the assumptions underlying performance management systems.

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