Laurel Upholstery

Case Solution

Michael Sider, Ken Mark
Ivey Publishing ()

A Laurel Upholstery senior manager learns from an unexpected meeting with a former senior manager at the company’s Montreal factory that only managers from certain backgrounds, regardless of seniority or performance, have been promoted to senior management positions. Although the former manager claimed that he had no interest in pursuing the matter, he was frustrated enough to leave the company and claimed that the matter seemed serious enough to warrant further investigation.

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