If We Build It They Will Come: The Role of Governance in Expansion Decisions at Crandall University

Case Solution

Robert MacDonald, Heather Steeves
North American Case Research Association (NACRA) ()

During the first decade of the 21st century, Crandall University, a private Christian liberal arts college in Moncton, NB, Canada, experienced significant growth in enrollment and administrative structure. If We Build It, They Will Come: Governance’s Role in Expansion Decisions at Crandall University explores the dilemma faced by a member of the university’s Board of Governors when trying to determine how to handle board decisions, which he believes that are inconsistent with the requirements of good political governance. The narrative traces the history of the University’s introduction of the Carver model and examines the role the board played in a critical capital increase decision in 2010. The reader is invited to consider the roles and responsibilities of the members of the board. board, both within the company and individually, and to assess the difference between fulfilling the government’s mandate and meddling in management matters.

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