Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts

Case Solution

Robert G. Eccles, Kerry Herman
Harvard Business School ()

Daren Kemp, Heidrick & Struggles’ partner in executive consulting and executive search, is responsible for the company’s relationship with Standard Chartered Bank. Standard Chartered is one of 94 companies in Heidrick’s Strategic Partner Program (SPP). The purpose of the SPP is to build strategic and value-based relationships with clients. Kemp joined Heidrick in 2008 and has successfully built a strong relationship with Standard Chartered in 2010. The case describes how Kemp and his team built that relationship and raises questions about what can be learned from that experience and applied to the other accounts. in the SPP.

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