Cristo Rey St. Martin College Preparatory School: Promoting a Culture of Continuous Improvement

Cristo Rey St. Martin College Preparatory (CRSM), a school with a unique educational model, has built a culture of responsibility and student achievement. Founded in 2004 with a mission to serve “youth with limited financial resources,” the school got off to a rocky start. It was plagued by student failure, high teacher turnover, and a total lack of accountability from both students and teachers. In 2008, a new principal, Michael Odiotti, was hired to redesign the school. In his early years as a school principal, Mr. Odiotti faced many challenges, including poor academic results, lack of discipline, looming bankruptcy, and inadequate employers to support the school’s work-study program. By 2018, the school had overcome some of these barriers and its metrics were exemplary. The question currently facing CRSM is how you can foster a new culture of continuous improvement to avoid complacency while driving accountability for even better results. This case (although it can stand on its own) is a continuation of the events set forth in “Creating a Culture of Empowerment and Accountability at St. Martin de Porres High”, Cases # 5410755 (A) and (B) (KEL514 and KEL515.)) (Kellogg School of Management, 2010).

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