Bottling at Creemore Springs Brewery

Case Solution

John S. Haywood-Farmer, Tim Tattersall
Ivey Publishing ()

Creemore Springs Brewery, a small independent brewery, offered premium beer connoisseurs new high-quality alternatives. Persistent quality issues with the company cleaning its bottles led the Creemore Springs Brewery president to decide whether to recommend outsourcing bottle cleaning to the outside contractor and taking it in-house. To assess the capabilities of the company, it is necessary to analyze the qualitative and quantitative costs and benefits of such a move by performing a task analysis, reviewing the production process and calculating the return on investment.

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