Black Caucus Groups at Xerox Corp. (A)

Case Solution

Raymond A. Friedman, Caitlin Deinard
Harvard Business School ()

In 1970, Xerox had a very advanced affirmative action program, but once hired, black employees faced serious problems, both due to outright discrimination and their exclusion from the informal support, information, and mentoring networks shared by other vendors. . Black workers responded by establishing seven independent advocacy groups in the United States. These black factions acted as advocacy groups to prepare black workers for promotion and as advocacy groups to drive policy changes at Xerox. In 1974, Xerox feared that parliamentary groups would form a national organization. Students must decide how to respond to this potentially dangerous situation.

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