An Activist Approach: Confidential Role Assignment for Remingtons Housewares

A three-part, multi-issue bargaining exercise dealing with a possible merger between two department stores requested by an activist hedge fund investor in a letter to both companies. Management will now attempt to master the next steps that are complicated by weak buyout guarantees from their companies’ boards, hedge fund holdings in both companies, and potential …

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Chile’s Water System (A): The Privatization Debate

In 1995, the Chilean president proposed several reforms to the legislature to strengthen the agency that regulated the rates of Chilean water companies. Although half a dozen water companies were private, most of the water systems remained publicly owned. The government wanted to reform the regulator before privatizing the rest of the companies. House number …

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How to Better Frame Problems

Before managers can solve problems or take advantage of opportunities that may arise in their company, they must articulate those problems or opportunities. Managers typically identify and formulate problems intuitively and without much conscious thought. Framing problems is more of an art than a science. It is also deeply related to the way our brain …

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Creating and Nurturing your Social Network

Networking is the art of building long-term, mutually beneficial relationships, and this note describes what social media can do and what it is and is not. We have seven tips on how to start building your network.

ANDA: Transforming El Salvador’s Water Company

In 1998, most officials in El Salvador recognized that the water infrastructure and the institutions responsible for its management are in poor condition. Without reforms, the country would not be able to supply a large part of its population with water and sewerage services. The Inter-American Bank had made it clear that financial aid to …

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Strategy Planning Sequence

This document provides a step-by-step guide to the sequence of tasks in the strategy development process, including the eight activities required for strategic planning.

Diamond Estate Wines & Spirits Inc.: Growth Challenges in a Fragmented Industry

In 2019, 15 years after entering the Canadian wine industry, Diamond Estate Wines & Spirits Inc. (Diamond), based on Ontario’s Niagara Peninsula, was growing. In a fragmented industry with local, national and international competition from both established and new players, Diamond held strong positions in many industry segments. One aspect that sets Diamond apart from …

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Tupperware Nordic (A): Challenges to Direct Selling in the Web 2.0 Era

The director of Tupperware Nordic faces high fluctuation and low motivation from sales consultants. He tries to understand how to use social media in innovative ways to meet these challenges and modernize the image of Tupperware. Rather than making significant investments in IT infrastructure, he leverages existing social media tools and focuses on generating emotional …

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Star Alliance in 2020

Star Alliance, founded in 1997, was the first global airline network or constellation. Its aim was to move the aviation industry from a network of flexible bilateral agreements between individual airlines to a broader network of multilateral agreements between members. A wave of deregulation in the industry in the 1970s and 1980s that allowed free …

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