Case B focuses on the year of transformation. In January 2018, Anna interrupted that success story and told RDB that she needed to transform. The case describes the critical decisions and actions Anna has taken to drive the transformation, engage customers and employees, and address the concerns of the management team. The focus on culture …
In November 2013, the TLO Developers (TLO) Executive Director (CEO) and Senior Vice President of Real Estate and Development (TLO) considered various options for a large company property in downtown Calgary. The property was rented to another company that used it as a parking lot. TLO had many vacant lots in its portfolio and the …
When Dick Calder was appointed director of the CIA (DA) in 1995, he was faced with the task of leading a beleaguered organization at a difficult time. As the unit charged with delivering its most glamorous intelligence to gather and analyze information, it has endured the worst part of a decade of agency budget cuts. …
The Ferrovial Group of Spain acquired the British airport operator BAA PLC in June 2006 after one of the most interesting control battles in Europe in recent years. BAA was a very successful and profitable company, managing London’s Heathrow and Gatwick airports, among others.
The Inside the Case video included with this case contains teaching tips and insights from the author (only available to registered teachers).
Provides an overview of the seven elements of negotiation analysis. These elements include BATNA (Roads without Agreement), parties, interests, value creation, barriers to agreement, power, and ethics. Illustrations come from different contexts (from buying a car to selling a business, to dispute resolution and international diplomacy).
The case describes the development of an unusual innovation team between 1999 and 2005 in the office of BP’s Chief Information Officer. Team Leader, Vice President and Chief Technology Officer (CTO) Phiroz Darukhanavala (“Daru”), gave up a large group and venture budget in favor of a small, lean team that works closely with BP’s business …
Granite Rock is an exceptionally well-run company and, despite a 6% profit margin, it has consistently gained market share in a commodities business dominated by multinational giants. The case contains a brief history of Granite Rock from its inception in 1895 to 1992, the year the company received the Malcolm Baldrige National Quality Award. It …
EA Financial Services is a microfinance group in Koforidua, Ghana. In its seven months of operation, it has executed properly to set up a purchaser base, however it now lacks enough capital to satisfy the developing call for for brand spanking new loans. Although having a developing purchaser base is a tremendous sign, the dearth …