Communication

The Grand Afroport: Confidential Instructions for the Representative of the African Union Commission Infrastructure Development

“The Grand Afroport” is an intercultural contextualization of the Harborco exercise at Harvard University. The case can be used in the context of multicultural and multiparty negotiations. Six parties are involved in this exercise: (1) The Grand Afroport, (2) the African Development Bank, (3) the African Union Commission for Infrastructure Development, (4) the Ministry of …

Read solution

Mack Henley (A)

This case series follows the career decision of a Darden student and follows his search process for an acquisition candidate in the retail industry. Case (A) deals with the student’s career choice. In case (B), however, the student has decided to acquire her own company and in case (C) he has to create a schedule. …

Read solution

Johannes Van Den Bosch Sends an Email

A Dutch partner of a Big 5 professional services company is fighting to get his Mexican partner to work with a multinational client from the UK. Since seamless global service is part of the company’s competitive position, the customer is getting more angry. After a particularly hostile exchange with the client, Johannes van den Bosch …

Read solution

Monitor Technology: Chris Kerns (Supplement)

Pat Tallon is the corporate attorney for Monitor Technology’s parent company and has been asked to mediate a job performance dispute between Chris Kerns, a manager at MT Engineering, and Shannon Allen, an engineering support technician who works for Kerns.

Managing Workplace Diversity: Jacob (A)

This series of eight short, two-part cases was written to highlight some of the most challenging and potentially destabilizing moments in everyday work life in the Asian context. With globalization, many Asian organizations are becoming increasingly diverse. Managers and employees often have to deal with tensions that arise from diversity in the workplace. At some …

Read solution

Student Guide to the Case Method: Note 5 – Making an Oral Case Presentation

Case analysis is a powerful tool for teaching, learning, and most importantly practicing the art and science of management. The case method immerses students in real life situations and enables them to develop their business skills by analyzing realistic situations, applying business theories and tools, and presenting well-founded recommendations for action. However, working with cases …

Read solution

Contract Labor at Regency Hospital: Legal and HR Dynamics

This case highlights the diverse complexity of employment of agency workers by primary employers (PEs) in the Indian context, including sensitivities in dealing with the contract workers union. The Regency Hospital (RH), a chain of corporate hospitals in India, acquired Gedex Hospital (GH) in 2005 along with the temporary workers employed there. In 1983, GH …

Read solution

Factory 539: China Star Technology Electronics Ltd (A)

From an interdisciplinary perspective, this field-based case series uses the purchase of a China-based manufacturing company to create the prerequisites for a cost accounting analysis, operational effectiveness, and cross-cultural communication. It provides a discussion on the strategy of buying a Chinese company to enter a promising business area for the Chinese market, and an opportunity …

Read solution